Privacy Policy
Last updated: January 2026
1. Information We Collect
When you use HospitalityAI, we may collect the following information:
- Website URL: The URL you submit for analysis (required)
- Business Name: Optional business name for personalised reports
- Email Address: Optional email for receiving your report and updates
- Payment Information: Processed securely by Stripe; we do not store card details
2. How We Use Your Information
We use the collected information to:
- Generate your visibility snapshot and paid reports
- Process payments via Stripe
- Send you your report and relevant product updates (if you provided an email)
- Improve our services and AI models
3. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing. See Stripe's Privacy Policy
- Runway: For generating motion image renders (Premium plan). See Runway's Privacy Policy
- Vercel: For hosting and analytics
4. Data Retention
We retain your website analysis data and generated reports for as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.
5. Data Security
We implement appropriate security measures to protect your information. All data transmission is encrypted via HTTPS, and payment processing is handled entirely by Stripe.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Opt out of marketing communications
7. Contact Us
For any privacy-related questions or data deletion requests, please contact us at: hello@tryhospitalityai.com
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.